We do not use artificial dyes on our tablets. Therefore, occasionally you may notice the color of some of the nutrients showing through the natural coating. Depending on how the contents of each tablet settle, you may see many or just a few spots on the tablets. These spots may darken over time as the tablets are exposed to moisture and or air.  They are not harmful, and tablets with spots on them are safe to take.

A: Our manufacturing facilities handle food allergens and have validated cleaning and handling procedures in place to handle allergens, and to assure no cross contamination.

Yes. Our products undergo accelerated stability testing after the product has gone through the same “customer journey’ of being shipped from our distribution center to the testing center through the postal service. This stability testing ensures that the ingredients in our products can withstand temperatures as high as 140 °F with relative humidity of 80% for a minimum period of three months without affecting safety or quality. It’s our guarantee to you that our products can travel safely in warmer temperatures.

During seasons of high temperatures, it is not uncommon for softgels and capsules to become tacky during shipping and stick together. During our testing, we found that this has not affected the nutrients inside the softgels or capsules. Once the product has cooled down, the softgels and capsules will loosen up by gently shaking the bottle.

The scoop in the canister is located underneath the powder, near the bottom of the canister. You may need to use a utensil, such as a fork, to locate the scoop inside the canister.

Yes. All Theralogix products are free from artificial dyes. We only use natural colorants on all of our products.

Yes. All Theralogix products are certified gluten-free. Each Theralogix product is tested by NSF International for content accuracy, purity, and freedom from contaminants. During this testing process, each product is also tested to confirm that there is no gluten present.

A:  A Provider Referral Code is issued to healthcare providers who share the code with their patients.  It provides a reduced price to customers ordering on the Theralogix website.  A Discount Code is a promotional code that conveys a specific discount or offer.  Both a PRC and a Discount Code can be applied to the same order. 

After you add a product to your cart, first choose "checkout." Then, after completing the first page of the checkout process, select "next step." You will have the opportunity to enter your PRC or discount code on the second page of the checkout process.

If this is the first time you have attempted to login to the site since 12/26/2017, you must re-register your online account by clicking here or visiting https://theralogix.com/account/register. 

Once you have created an account for the new site, you will be able to view and maintain all of your existing Theralogix orders. Thank you for your patience and support as we work to provide the highest level of security for our customers. 

If you have already re-registered on the new site, simply click here or visit https://theralogix.com/account/login and enter your username and password.

Because dietary supplements are meant for long-term, continuous use, auto-refills assure that you will receive an uninterrupted supply of the nutrients you need. It is very convenient to have shipments sent directly to your home or business. Customers enrolling in our automatic refill program also enjoy free shipping on all orders.

Customer satisfaction is our goal. If our products fail to meet your expectations, please contact Customer Service at (800) 449-4447 or by using the Contact Us form. You may return unopened bottles or boxes of Theralogix product(s) for a refund within 30 days of delivery for any reason. Refunds will be issued minus the cost of shipping.

Authorized returns made after 30 days will receive a store credit voucher. If you want to return multiple bottles, only the most recently shipped bottle may be returned. Credit vouchers are fully transferable and can be used by anyone.

For ConceptionXR Motility Support Formula volume orders of 3 boxes, partial returns are not accepted. Returns of expired products will not be accepted.

Please contact Customer Service before returning any product by calling (800) 449-4447 for by using the Contact Us form. Unauthorized returns will not receive refunds.

Send your pre-authorized returns in original condition to:

Theralogix
105 Commerce Dr
Aston, PA 19014

Yes. If you have lost the PRC provided to you by your healthcare provider, please contact Customer Service at (800) 449-4447 or by using the Contact Us form. A customer service representative will be able to look up your provider's PRC by their last name and/or the name of the practice.

Theralogix ships to anywhere the US post office will ship including US territories and APO addresses.  Theralogix also ships to Canada.  For any other locations, including Europe, Asia, and 34 countries around the world, look for Theralogix products on our partner website www.evitamins.com.  

For customers enrolled in our auto-refill program, all products include free standard shipping (2-5 business days) within the United States. Refill shipments will be shipped automatically just before your current bottle runs out. Please note, for AK & HI, surcharges may apply.

Priority mail (delivery times vary) is available for an additional $3 charge. If you have chosen priority mail, your first shipment will be sent priority mail (shipping times vary). Future shipments will be sent by standard mail and timed to arrive when you need your refill.  

Ordered received before 1pm EST on weekdays will ship the same day. Orders placed after 1pm EST, will ship the next business day. 

To place a one-time order, call 800-449-4447. Additional shipping charges may apply.

If at any time you wish to stop auto-refill shipments, change your next ship date, or update your information, you can do so by managing your account online or by calling toll-free 800-449-4447. Changes you make will affect your future shipments, but will not affect those that have already been processed. 

We discreetly ship all products by U.S. Mail or UPS, in an envelope or box depending on the product.

You can either log in to manage your account online, chat with one of our Customer Service representatives by clicking the "Chat" button at the bottom of your screen, or give us a call at (800) 449-4447.

Changes you make will affect your future shipments, but will not affect those which have already been processed.

You can either log in to manage your account online, chat with one of our Customer Service representatives by clicking the "Chat" button at the bottom of your screen, or give us a call at (800) 449-4447.

Changes you make will affect your future shipments, but will not affect those which have already been processed.

You can either log in to manage your account online, chat with one of our Customer Service representatives by clicking the "Chat" button at the bottom of your screen, or give us a call at (800) 449-4447.

Changes you make will affect your future shipments, but will not affect those which have already been processed.

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