FAQ
PRODUCT
- Q. My shipment sat in my hot mailbox for days. Is it still safe to take?
- Q. Where is the scoop in my Ovasitol canister?
- Q. Are Theralogix products dye-free?
- Q. Are Theralogix products gluten-free?
- Q. What is the source of gelatin in Theralogix softgels and capsules?
- Q. I have a hard time swallowing pills and/or have a sensitive stomach. Do you offer free samples for people to try?
ORDER PROCESSING
- Q: What is the difference between a PRC (Provider Referral Code) and a Discount Code?
- Q. Where do I enter my PRC or discount code?
- Q. How do I log in to my account?
- Q. What are the benefits of the Theralogix auto-refill program?
- Q. I have lost the PRC given to me by my healthcare provider. Can I still order?
- Q: Does Theralogix have a partner program?
SHIPPING AND DELIVERY
- Q. Do you ship to locations outside the United States?
- Q. How long will it take to receive my order?
- Q. How do you ship your products?
- Q. After I place my order, when can I expect it to ship?
- Q. How can I change my address, phone number, or email address?
- Q. How can I change my next ship date or suspend my auto-refills?